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Bug Hunters

Welcome to Jahez group Bug Hunters program.

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Vulnerability Disclosure Policy

We take the security of our systems seriously, and we value the security community. The disclosure of security vulnerabilities helps us ensure the security and privacy of our users.

Guidelines We require that all researchers: - Make every effort to avoid privacy violations, degradation of user experience, disruption to production systems, and destruction of data during security testing; - Perform research only within the scope set out below; - Use the identified communication channels to report vulnerability information to us; and - Keep Sensitive information, Personally Identifiable Information (PII), and vulnerabilities you’ve discovered confidential between yourself and Jahez. - If a vulnerability provides unintended access to data: Limit the amount of data you access to the minimum required for effectively demonstrating a Proof of Concept and remove it after reporting.

Our Commitments If you follow our guidelines mentioned above when reporting an issue to us, we commit to: - Not pursue or support any legal action related to your research; - Work with you to understand and resolve the issue as soon as reasonably possible; - Recognize your contribution in our Security Researcher Leaderboard, if you are the first to report the issue and we make a code or configuration change based on the issue.

Scope - *.jahez.net (Web) - *.pik.sa (Web) - *.saned.io (Web) - *.blustore.net (Web) - *.bluportal.net (Web) - Jahez IOS (Applications) - Jahez Android (Applications)

Scope Exclusions Any services hosted by 3rd party providers and services are excluded from scope. In the interest of the safety of our users, staff, the Internet at large and you as a security researcher, the following test types are excluded from scope: - Findings from physical testing such as office access (e.g. open doors, tailgating). - Findings derived primarily from social engineering (e.g. phishing). - Findings from applications or systems not listed in the ‘Scope’ section. - Network level Denial of Service (DoS/DDoS) vulnerabilities. - Security Practices where other mitigating controls exist i.e. missing security headers, etc. - Reports on outdated version/builds of in-scope Mobile Apps.

    How to report a security vulnerability?

    If you believe you’ve found a security vulnerability in one of our products or platforms please submit the details through the form in Report a vulnerability. Please include the following details with your report:

    • Description of the location and potential impact of the vulnerability;
    • A detailed description of the steps required to reproduce the vulnerability (POC scripts, screenshots, and compressed screen captures are all helpful to us); and
    • As optional, your contact details to keep you informed about the progress of a vulnerability as it is processed.

    FAQs

    Who Can Participate in the Program?

    Jahez customers and security researchers who discover a potential security finding within Jahez services can report it to the VDP program.

    What is the Leaderboard?

    The Leaderboard is a page where we can thank the security community for reporting security vulnerabilities according to the Vulnerability Disclosure Policy.

    Can I report a vulnerability privately?

    Sure, but we will not be able to recognize your contribution in our Leaderboard and keep you informed about the progress of a vulnerability as it is processed.

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